Greeting guests at the San Francisco wide OpenStudios event.
In my role at DocuSign, I collaborated with designers, product managers, and developers to gather requirements, plan, and conduct research. I synthesized findings into actionable recommendations that were shared with the team. I was a UX and research evangelist, connecting the design and development teams with other departments within the company.
At DocuSign, I used and deepened my skills in multiple qualitative research methods:
- Usability Studies
- RITE Studies
- In-depth Interviews
- Contextual Inquiry
- Card Sorting
- UserTesting.com Studies
- Persona development
- Journey Mapping
- Participatory Design